It’s our responsibility to protect your privacy. Below you will find which data we collect when using our website, based on this data how we improve your experience, and why we collect this data. All personal information provided will be dealt with in a strict confidential manner.
When you purchase an item or service via one of our website, we collect your name and your company name (in case you are a small business), full postal and/or separate billing address, e-mail address, ordered and returned items, delivery information, invoice information and other data relating to fulfilling your order.
Furthermore, we collect data you choose to provide us with additional fields, such as your date of birth and telephone number. We use this data because it is necessary to conclude, execute and manage your purchase and to handle your order. Please note that in some cases requested information may be mandatory. If you do not provide us with a name and delivery address, we will not be able to deliver your items.
During the purchasing process, you will be presented with the option to set up a personal account. If you choose to do so, we will ask for additional information, such as setting up a personal password, date of birth and subscriptions to commercial communications.
When you contact us via email or other message type, it will be possible that we save these messages. Sometimes we ask to retrieve some personal data, when this is relevant to answer your query. This data will be stored on a secure server. Your personal data will not be combine with other data.
Alterations and personal data options
We offer all our visitors and customers the possibility to look at, to change or delete all personal data that has been provided to us.
Newsletters, promotional communications or clickable links in an e-mail
Where you consent or where we have a legitimate interest to do so, we will collect your e-mail address to send you our newsletter. In addition, we will retain a history of the e-mail/s that we sent to you and we will record what you do with these messages (for example, if you open them or click on their content). Please note that you can unsubscribe at any given moment via the ‘unsubscribe’ or ‘ opt out’ button below each email, or by requesting us to do so via the contact details (firstname.lastname@example.org).
We do not provide your data to other parties.